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Everything in Fern

Fern, Angus

AI Customer Support in Fern

Half the Fern search results load like it's still dial-up. Easy win, that.

from £350/mo

What ai customer support looks like round here

Handle routine support queries without hiring a call centre.

We work with Fern businesses the same way we work with everyone: you tell us what you need, we tell you what it costs, and then we build it. No discovery workshops, no mood boards, no account manager ringing you for a "quick sync".

Why Fern businesses call us

  • Local pages that rank for "ai customer support fern"
  • One price, agreed up front, in writing
  • You speak to the person building it
  • Live in weeks, not quarters
  • Own your site, your domain and your data

Population 0 — plenty of people who could be buying off you.

AI Customer Support — the Fern map

Landmarks pulled live from OpenStreetMap. We know where Fern is, and so will Google when your site goes live.

AI Customer Support, and a word about Fern

You won't win Fern on volume. You'll win it by being the one business round here whose website doesn't look abandoned.

People check you on their phone, in a car park, with one bar of signal. If it doesn't load there, it doesn't exist. That's the standard we build to.

Everything's a fixed price agreed before we start. If it goes over, that's our problem, not your invoice.

One email, one straight answer, one price. That's the Fern process.

Real-world example

Example: AI Customer Support in Fern

Duffy & SonsFern. Names changed, jobs didn't.

The state of it

They were getting all their work from one directory that took a fat cut of every job, and nothing from Google.

What we built

  • A one-page-per-thing structure so Google knows exactly what you sell
  • A simple editor so they can change prices without ringing us
  • Area pages for every town they cover
  • Plain-English pricing so time-wasters filter themselves out
  • Reviews pulled in so new customers trust you before they ring

What happened

They now turn work away in summer, which is a nice problem to have.

8 → 19

Enquiries / month

8.6s → 1.6s

Load time

16 days

Built in

£1700

Cost

"My nephew offered to do it for free. Glad I didn't let him."

Also in Fern: AI & Automation

Everything below has its own Fern page — same fixed pricing, same plain English.

I don't care about your kids or your dog — we build websites that get you customers
Get in touch

Tell us what you need

Send a couple of lines about your business. You'll get a straight answer and a price within one working day.